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Posts Tagged ‘internal revenue services’

IRS Can Improve Service to Taxpayers. Here’s How

July 28, 2015  |   Tax Advice   |   Tags: , ,  

The Taxpayer Advocate Service (TAS) and the Treasury Inspector General for Tax Administration (TIGTA) routinely provide recommendations to the IRS to improve their service and systems. Due to massive budget cuts, the IRS has been lacking in providing effective service to taxpayers. During the 2015 filing season, the average wait time when calling the IRS was 28 minutes. In 2010, it was 11 minutes. The real danger ...